Terms of Service

About JDeen and these terms

JDeen is operated by Mohamed Ziyan Junaideen, an individual trading as JDeen ("I", "me" or "my"), at 95 Udyana Place, Thalahena, 10115, Sri Lanka. You can contact me at ziyan@jdeen.com.

These terms cover use of the JDeen website at www.jdeen.com and jdeen.com, including its content, enquiry forms and any customer account features provided on those hosts. They explain website use and the process for discussing and paying for services. Chimes has separate product and licence terms; these website terms do not grant a Chimes licence.

Who can engage me

I work with individuals, businesses and other organisations. You do not need to own or represent a business to enquire about a project, such as a personal blog or an application.

To enter a paid engagement, you must have the legal capacity to do so. If you act for someone else or for an organisation, you must have authority to agree to the engagement on their behalf. Please provide accurate contact and billing information and let me know about relevant changes.

Enquiries and project agreements

Please contact me to discuss your requirements. We will discuss the scope, fees and other project terms before I issue an invoice for payment. Sending an enquiry or creating a website account does not by itself commission work or create an obligation to pay.

Website descriptions, example prices and estimated timelines are general information. The commitments for your project are those we agree for that engagement. Written proposals, email confirmations and other agreed project documents should identify the scope, deliverables, fees, payment schedule and any delivery or acceptance conditions. The invoice should reflect those agreed terms.

The project agreement should also address ownership or licensing of source code and other deliverables, third-party materials, hosting, deployment, maintenance, cancellation and refunds where relevant. Website access or an enquiry does not transfer intellectual property or grant a software licence.

An engagement's agreed terms take priority over these website terms for that engagement if there is a conflict, subject to rights that cannot lawfully be excluded. I will make any terms intended to govern an engagement available before you accept them. Payment is evidence of acceptance only of terms made available and agreed for that payment; it does not accept undisclosed terms.

Invoices and payment

Payment is made against an invoice after we have discussed the engagement. International bank transfers, usually through SWIFT, are the usual payment method. Use the payment instructions supplied with your invoice, or another method we expressly agree.

The invoice and agreed project terms specify the amount, currency, due date and any deposit or instalments. Taxes, exchange-rate differences and sending, intermediary or receiving bank charges should be addressed before payment. Please contact me if those details are unclear. If payment instructions appear to change, verify them with me through a previously known contact channel before transferring money.

Payment timing, commencement of work and release of deliverables follow the project agreement. A bank transfer may take time to clear; sending a payment instruction is different from receipt of cleared funds. These website terms do not impose a blanket non-refundable payment policy. Cancellation and refund arrangements belong in the project agreement, subject to applicable mandatory rights.

Acceptable website use

Use the website lawfully and respect other people's rights. You must not:

• Attempt unauthorised access to accounts, systems or data, or bypass access controls.
• Introduce malicious software, disrupt the website or deliberately overload its infrastructure.
• Use website forms or accounts for spam, fraud, impersonation or unlawful or abusive communications.
• Submit content that you are not entitled to share or that infringes another person's intellectual property, privacy or confidentiality.

If you have an account, protect your credentials and promptly contact me if you suspect unauthorised access. I may restrict access where reasonably necessary to address misuse, a security incident or a legal requirement. Where practicable, I will explain the restriction and how to resolve it. Restricting website access does not itself cancel a separate project agreement or remove rights under it.

Website content and submitted material

Website articles, designs, branding, software and other material belong to their respective rights holders. You may view the website for its intended purposes and share links to its public pages. Any separately stated licence continues to apply to the material it covers. Other uses require permission unless applicable law permits them.

You retain your rights in material you send through the website. You allow me to receive, store and use it as reasonably needed to respond to your enquiry or administer an agreed engagement. This does not grant permission to publish your material or use it in a portfolio. Confidentiality and customer-system access arrangements can be agreed for the project; please discuss secure sharing before sending credentials or sensitive records.

Privacy and external services

The Privacy Policy explains how I handle personal information and describes cookies and available choices. These terms do not replace any consent required for optional analytics.

The website may link to external websites or services. Their operators are responsible for their services and their own terms and privacy practices. An external link alone does not mean that I endorse or guarantee its content.

Availability and responsibility

I take reasonable care with the website but cannot promise uninterrupted or error-free access, or that every article or service description is always complete or current. Website material is general information; please discuss your circumstances before relying on it for a project decision.

To the extent permitted by applicable law, I do not guarantee a particular result from using general website information. This statement does not reduce any express commitment in a project agreement. Nothing in these terms excludes or restricts liability, consumer rights or remedies that cannot lawfully be excluded or restricted.

Questions and disputes

If you have a concern about the website or an engagement, contact ziyan@jdeen.com with the relevant details so that we can try to resolve it. You remain free to use any complaint process or legal remedy available to you; contacting me first is not a condition of exercising mandatory rights.

Sri Lankan law governs these website terms, subject to mandatory protections and jurisdiction rules applicable to you. A project agreement may address its own governing law and dispute procedure. These website terms do not require exclusive proceedings in Sri Lanka or compulsory arbitration.

Changes to these terms

When I update these website terms, I will publish the revised wording and its effective date on the website. Changes apply prospectively and do not automatically amend an existing project agreement. Where a change requires your agreement or notice under applicable law, I will obtain that agreement or provide that notice before applying it.